Frequently Asked Questions
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Feel free to go through these Q & A’s to know our services better!
nth Rewards is the largest multi-brand loyalty platform to engage & retain bank customers by easy earning and instant redemption of reward points on a wide range of products & services.
Signing up at nth Rewards comes at no cost and offers immense benefits. The points earned by customers for transactions at our partnered banks get accumulated under the same nth Rewards account enabling them to redeem points on products, gift vouchers, mobile/DTH recharge, flight/hotel booking, and much more.
You can easily sign up using your registered mobile number that is associated with your bank accounts. Visit our website or app to register yourself and start redeeming points today!
727, Udyog Vihar,
Phase 5, Gurugram,
Haryana 122016, India
Phase 5, Gurugram,
Haryana 122016, India
You can call us at 9318397173 between Monday to Friday from 9 AM to 6 PM or email us at email@example.com for any queries or information about nth Rewards. We ensure to help you in the best possible way!
Please login to your nth Rewards account and go to the dashboard page to check your reward points accrued through different banking channels.
For any issues during login, please try these simple steps-
- i) Check if you are using the right login credentials
- ii) Refresh the webpage and check the URL if it is correct or not.
- iii) Make sure that your internet connection is working.
Enter the mobile number on the login page and click on the Send an OTP to Verify link. You will receive an OTP on my mobile number which you will enter to log in to the account.
Login to your account and click on the Change Password tab under My Dashboard section to change the password. Enter the new password, confirm it again, and click on Update.
You earn reward points for all eligible banking activities done using your bank accounts associated with nth Rewards.
Redeeming is easy! You can redeem your points for a wide range of products across several categories and gift cards/e-vouchers for many brands. Additionally, you can redeem points on mobile/DTH Recharge and flight/hotel bookings.
Yes, you can pay using nth points and make the remaining payment through net banking, debit/credit card, or wallet for the redemption of any rewards on the website.
Yes, all the points earned through transactions with different bank accounts have expiry dates. Redeem them before they expire!
In case of any failed or incomplete transaction, the points redeemed will be refunded to your nth Rewards Account within 3-5 working days.
Please note that once the order is placed on nth Rewards, the rewards are not exchangeable, replaceable, transferable, or refundable for cash or points.
Once the order is successfully confirmed, your product will be delivered within 3- 21 working days depending on the location of the delivery address.
Yes, you can change the delivery address by speaking with our customer care team. This is possible only when you request the address change on the same business day on which the order has been placed.
We do not accept the request for cancellation or modification once the order gets placed.
Yes, delivery charges may vary from one product to other and it will be mentioned in the Order and Payment Summary.
Yes, you can buy E-Voucher for yourself. Enter your Name, Email address & Mobile Number on Recipient Details and proceed with the payment. You will get the voucher details in your email address.
No, you will receive only E-Voucher details on your email address once the order gets placed.
Select the desired gift card and enter the recipient details to whom you want to send. Place the order and the gift card details will be sent to the recipient’s email ID.
Though the validity of the gift card may differ from brand to brand, most of them have the validity of one year. Please read the Terms and Conditions properly before purchase.
No, the information you provided during purchase is final and it cannot be modified.
Yes, nth Rewards allow customers to recharge their postpaid/prepaid mobile number, and DTH connection using points, card payment, or combination of both.
Once the recharge is done, you will get a confirmation message on your mobile number from the operator. In case you don’t receive any message, feel free to contact our customer care team!
The recharge request is taken based on the mobile number entered by you. The operator and region will be automatically detected using your number. If you select the wrong operator, a recharge request will be invalid.
A request will be invalid due to the following reasons
- - when you enter a non-existing mobile number
- - when you choose the outdated recharge plan
- - when the mobile number and operator don’t match
Becoming an nth Rewards partner will increase your brand’s visibility & awareness by showcasing highly relevant offers and building up your product and service portfolio through our platform.
Several merchants & financial institutions can connect with their customers using smart customer acquisition strategies and retain them with higher customer spends & lesser marketing budgets.
- Reach Customers with Precisely Targeted Campaigns
- Reduce Turn-Around-Time with Easy Campaigns Roll Out
- Get Insights from 360 Degree Customer Management & interactive dashboards
- Easy Configuration of Reward Earning Rules
- Seamless integration in the designated tenure and quick deployment
Benefits for Banks-
- Points redemption at your online & retail stores
- Acquire more customers with targeted marketing
- Get data-driven insights & measurable results
- Get access to a marketing channel and a viable consumer base
- Go for a simplified payment reconciliation process
Benefits for Merchants-
Apart from just a loyalty platform, nth Rewards offer several additional benefits to their partners. Some of them are an offers platform for a targeted audience, hassle-free campaign management, etc.
Yes, you will get a free advertising and online promotion platform for your products and services giving you a golden opportunity to promote your business on the web and mobile app and gain a larger customer base from several banking institutions partnered with nth Rewards.
You will have access to a larger customer base having a pool of reward points accumulated through several banking channels that can be redeemed on your offerings. Redemption rate of points at your online & retail store will increase giving you a platform that will engage more customers with exclusive offers & deals.
Anyone can get you a loyalty program for your bank, but nth Rewards enable partners to attain maximum outcomes with exceptional customer experience. Your customers can shop using unused reward points on flexible redemptions options saving them from paying complete price from the pocket.
We have a good number of banking institutions and merchants that are partnered with nth Rewards and increasing their sales and customer count through better marketing and promotions of their services and products.
If you want to market your financial firm or promote your services, you can join the loop to strengthen your relationship with the customers and tap new business opportunities with nth Rewards. Please click here to book a demo and know more about our program!